Decoder   |   Sound   |   DVD Drive   |   DirectX

Decoder

Movielearn requires a DirectShow compatible DVD decoder to watch movies.

¤ To determine you have a decoder installed in your computer,

� Step 1 - Click Start

�

Step 2 – Select Run



Step 3 - Type dvdupgrd /detect, click OK.

A list of detected DVD decoders will appear. If there are no decoders listed, please check out our Getting a Decoder page.

If you have more than one DVD decoder installed on your computer, you may experience problems when you play DVDs. To resolve the problem, remove all but one DVD decoder by using Add or Remove Programs in Control Panel.

If you encounter a problem while using Windows Media Player 10 to play Movielearn DVD, use the Video Decoder Checkup Utility to verify that you have a compatible MPEG-2 video decoder installed on your computer.

¤ Check whether your DirectShow is working properly.

Verify whether your DVD Decoder is DirectShow compatible. Open the Microsoft Windows Media player, click on Tools then Options. See if you have the DVD tab, then if your DVD Decoder is DirectShow compatible.  If not, you need to download a DirectShow compatible decoder. Please refer to Getting a Decoder page.

¤ If your DVD decoder works but Windows Media Player and Movielearn do not, that may indicate a Microsoft DirectShow problem.

For additional information about troubleshooting DVD issues in Windows XP, click here.

¤ If you have a particular DVD that does not work, it may be defective and require replacement. Please contact the party you bought it from or contact us at info@movielearn.com.

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Sound

Related Links:

¤ To check whether your system is capable of running Movielearn, please go to
   Getting Started page.
¤ To check if your DVD decoder if properly installed, go to Troubleshooting decoders

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DVD Drive

Movielearn requires a DVD drive to run the movie on the computer. Some client types like Corporate accounts, schools, language labs, etc. have either deactivated DVD drives or uninstalled DVD drives on their computers. Please contact your administrator if you have trouble locating your DVD drive.

In case you do not have a DVD drive, please contact Customer Service to give you some guidelines on how to play Movielearn without using a DVD optical drive.

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DirectX

Movielearn requires DirectX8.0 or higher version. If you cannot successfully play any video files, there may be a DirectX or display driver problem.

¤To find out what DirectX version you have,

Step – 1 Click Start.

Step – 2 select Run,

Step 3 - type dxdiag, and click OK.

Your DirectX version is listed at the bottom of the System Information, under the "System" tab.

 ¤ If your DirectX version is older, or if the utility is not found in your system, download the latest version of DirectX.

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